We at Green Tree are focused on keeping our customers in their homes. We have
helped thousands of our customers do just that. Together with our customers,
Green Tree is committed to building relationships that work and finding ways to make
meeting our customers' financial obligations possible.
This section of our website is dedicated to help you better understand the options
available to you.
The Making Home Affordable Program
Making Home Affordable is a government program that offers qualified borrowers with eligible loans options to avoid foreclosure. These options include modifying your loan to a more affordable monthly payment by lowering the interest rate, extending the repayment term, etc., as well as help for homeowners who have recently become unemployed. There are also special modification programs available if your loan is a qualified second lien mortgage.
If you cannot or prefer not to stay in your home, the program offers options to short sale your home or for a deed in lieu of foreclosure. Please review the details of our Home Affordable Foreclosure Alternatives Program.
Visit www.makinghomeaffordable.gov to learn more about these options, or call your Green Tree account representative at 1 800-643-0202.
Other Home Affordability Solutions
If your loan is not eligible for a Making Home Affordable program, Green Tree offers many other options designed to help borrowers who are experiencing a financial hardship to remain in their homes. Your Green Tree account representative can work with you to come up with a program that works for your individual situation. Some of these options include: Short Term Modification of Terms, Extending Delinquent Payments, Forbearances and Repayment Plans.
Steps to Take
If you are struggling to keep your payments current or have already missed a payment, please contact your Green Tree account representative at 1-800-643-0202 so that we can assist you.
Green Tree will be asking you to document certain aspects of your financial situation. You can start preparing now by gathering:
- Information about your income (Wage Earner - paystubs dated within the last 90 days; Self Employed - P&L statement; Fixed Income – copies of award letters)
- Previous year's tax returns
- Payment amounts on credit card balances and installment loans (such as student or car loans)
- Two month's bank statements
Homeowner Counseling Services
You may be eligible for homeownership counseling. These services are provided by non-profit organizations approved by the Secretary of the United States Department of Housing and Urban Development ("HUD") and experienced in the provision of Homeownership Counseling. You can obtain a list of HUD-approved agencies in your area by calling toll-free 1-800-569-4287.
Green Tree is also a member of the HOPE NOW Alliance, an initiative between mortgage servicers and non-profit counseling organizations to help homeowners avoid foreclosure. For more information about the HOPE NOW Alliance, visit www.hopenow.com.
Beware of Scams!
There is never a fee to get help or information about the programs available to you or to modify your loan.
- Beware of anyone who asks you to pay a fee in exchange for a counseling service or modification of a delinquent loan.
- Scam artists often target homeowners who are struggling to meet their mortgage commitment or anxious to sell their homes. Recognize and avoid common scams.
- Beware of people who pressure you to sign papers immediately, or who try to convince you that they can “save” your home if you sign or transfer over the deed to your house.
- Do not sign over the deed to your property to any organization or individual unless you are working directly with your mortgage company to forgive your debt.
- Never make a mortgage payment to anyone other than your mortgage servicer without their approval.
For more information on how you can protect yourself against modification or Foreclosure Assistance Scams, please go to www.loanscamalert.org.